Salesforce offers many editions of their CRM solutions to help different types of businesses hit their goals. They also offer several pricing tiers for each of their systems, which helps make their products accessible to businesses of many different sizes and budges.
Editions are bundles that offer different features, functionality, and pricing tiers based on the general needs of an organization. Companies can start in one edition and later upgrade to another edition.
Full CRM functionality for small to midsize organizations.
This edition for larger organizations with customization and administration tools, and access to the web services API for integrations with back-office systems.
This is for an entire enterprise to coordinate across the Force.com platform. It includes Premier Support, full mobile access, unlimited custom apps, increased storage limits, and more.
The Developer Edition allows developers to customize the software's functionality to meet the needs of their organization. This edition provides access to the Force.com platform, API, and many of the features in the Enterprise Edition.
Each Salesforce system offers multiple pricing tiers that scale according to usage. All tiers below show the prices when a customer is billed annually, rather than monthly.
For a fully configurable CRM edition, prices range from $25/user/month to $300/user/month, billed annually.
Sales + Service
Companies that want to combine sales software and service features may pay from $100/user/month to $325/user/month.
Pricing for a customer support-driven, service CRM starts at $75/user/month and can range up to $300/user/month.
Custom pricing is available according to the type(s) of marketing service that a team needs and the size of the team.
A system that provides users with the technology to turn apps into ideas starts at $25/user/month and can range up to $4,000/company/month. Custom rates are also available.
This software that focuses on relationships with customers, partners, and team members is priced from $25/user/month. Custom plans are based on the volume of usage.
For a data business data analytics system, prices range from $25/user/month to $75/user/month. Custom prices are also available.
Salesforce CRM specifically designed for the healthcare industry is priced from $300/user/month to $450/user/month.
This simple CRM designed for small businesses is priced from $25/user/month to $300/user/month.
CPQ and billing services for your sales team are priced from $75/user/month to $150/user/month, with custom prices also available.
The pricing for this marketing automation software starts at $1,000/month/up to 10,000 contacts and ranges u to $3,000/month/up to 10,000 contacts.
This system that provides company and contact data for sales opportunities is priced from $25/month/user to $150/month/user.
An out-of-the-box helpdesk with prices starting at $20/user/month and ranging to $100/user/month.
Salesforce offers non-profit organizations a deep discount on a range of their products.
Perspectives on Salesforce Editions and Pricing
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