Salesforce offers various options for training and certification programs that help users master their CRM solution and find success. Users can choose to attend specific training classes or to complete a full certification program at the Salesforce University.
Users can choose to complete a single training class based either in the cloud they're using or their role at their organization. They may choose from training classes by cloud or by role.
Categories of training classes by cloud:
- Sales Cloud
- Service Cloud
- Marketing Cloud and Pardot
- Community Cloud
- Analytics Cloud
- Salesforce1 Platform
Categories of training classes by role:
Salesforce university certification
Salesforce-certified professionals act as lynchpins in the adoption and usage of Salesforce as a company's CRM program and help a smoother transition into and operation of the software solution.
For those already working at an organization that uses or plans to use Salesforce, the certification program offers the training needed to understand the software fully and use it to its maximum abilities for greater benefits. For professionals on the job market, the certificate offers credibility and can lead to new opportunities with organizations that need their services.
Salesforce University has a path and certification for professionals in all roles and positions within an organization, including:
- App Builders
- Implementation Experts
- Pardot Specialists
Perspectives on Salesforce Certification, Training and Education
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